Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox starts with a new tab and then halts.

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 162 回表示
  • 最後の返信者: cor-el
  • アーカイブに保管済み

ERGreenwood
ERGreenwood

When I click on the Firefox icon it starts, opens a new tab, and then stops. Typing a valid website address in the address field and pressing enter does nothing. My internet setting are valid because Internet Explorer works. (In fact, I'm using Internet Explorer to write this.) What should I do to get Firefox working again. (I have already done the Refresh.)

When I click on the Firefox icon it starts, opens a new tab, and then stops. Typing a valid website address in the address field and pressing enter does nothing. My internet setting are valid because Internet Explorer works. (In fact, I'm using Internet Explorer to write this.) What should I do to get Firefox working again. (I have already done the Refresh.)

すべての返信 (3)

Shadow110
Shadow110

You could uninstall and then get a Full Version 57.0.1 Installer here : https://www.mozilla.org/firefox/all/ If your a older PC with little ram and old drivers you may want to change to the Extended Support Release https://www.mozilla.org/en-US/firefox/organizations/

I would suggest trying to update all drivers for motherboard and sound, network and video.

Please let us know if this solved your issue or if need further assistance.

ERGreenwood
ERGreenwood 質問者

I installed the Full Version 57.0.1 and the same thing happens.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

Are all suggestions disabled?

The location bar drop-down list can show history items, bookmarked pages, pages opened in tabs, and search suggestionss. You can set what suggestionss show when you enter an URL in the location/address bar bar via Options/Preferences -> Privacy

  • Location Bar: When using the location bar, suggest:
    History
    Bookmarks
    Open tabs