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WHY ARE THERE UNSUBMITTED CRASH REPORTS

  • 1 件の返信
  • 6 人がこの問題に困っています
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  • 最後の返信者: FredMcD

Qbertusofborg
Qbertusofborg

When I click on troubleshooting information, I see both unsubmitted crash reports and submitted crash reports. why arent all crash reports submitted?

When I click on troubleshooting information, I see both unsubmitted crash reports and submitted crash reports. why arent all crash reports submitted?

すべての返信 (1)

FredMcD
FredMcD

Sometimes the browser shuts down before the reports are submitted. Or there was a problem when sending.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support