Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

When Thunderbird blocks remote content in my email messages, my "preferences" button doesn't work - it used to - how do I fix this?

  • 9 件の返信
  • 2 人がこの問題に困っています
  • 9 回表示
  • 最後の返信者: Matt

more options

I am not able to see the remote content of messages, the preferences button in the warning doesn't show any preferences - it used to let me select "allow this time"

I am not able to see the remote content of messages, the preferences button in the warning doesn't show any preferences - it used to let me select "allow this time"

選ばれた解決策

To diagnose problems with Thunderbird, try the following:

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

この回答をすべて読む 👍 1

すべての返信 (9)

more options

is the button there?

more options

Yes, the button is there. By the way, the drop down "Tags" doesn't work either...

more options

選ばれた解決策

To diagnose problems with Thunderbird, try the following:

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

more options

Matt said

To diagnose problems with Thunderbird, try the following: Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
more options

Excellent advice, working well now....

more options

Thank you Matt -- you nailed it!

more options

What add-on was it?

more options

haven't determined which one yet. fully working in safe mode for now, slowly adding back add-on at a time. none of the ones I have had look suspect - nothing exotic

more options

franknaec said

haven't determined which one yet. fully working in safe mode for now, slowly adding back add-on at a time. none of the ones I have had look suspect - nothing exotic

It might just have needed a start in safe mode. Sometime that does it and we do not know why. But if you determine a cause please post. We only learn for the successes.