Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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How to get rid of "unable to update" error message?

ariiswho

Every time I open Firefox, I get an error message telling me Firefox was unabe to update. However, I am running the latest version.

I've tried uninstalling and re-installing, but that didn't help either.

How do I get this error message to stop appearing?

See attached image for message.

Every time I open Firefox, I get an error message telling me Firefox was unabe to update. However, I am running the latest version. I've tried uninstalling and re-installing, but that didn't help either. How do I get this error message to stop appearing? See attached image for message.

すべての返信 (1)

Hmm, are you sure you have the newest version? Your Firefox identified itself as version 47 but there is a version 48 available.

As a Windows user, I'm not the best person to suggest how to bypass the update problem you're currently having, but I think it involves (i) downloading the latest Firefox, (ii) dragging the old Firefox application to the Trash (not removing your settings/personal data) and then (iii) installing the latest Firefox.