Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Emails are printing in green

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: Toad-Hall

hannahlouise7
hannahlouise7
more options

Hi,

I've never had issues printing from Thunderbird as it's always printed in black, but for the past 4 weeks, it's been printing in blue or green!

My ink cartridge levels are fine and if I print from another progam (such as Word) it prints in black. I've also reinstalled the printer drivers just in case.

Please could you advise things to try?

Kind regards,

Hannah Mackenzie

Hi, I've never had issues printing from Thunderbird as it's always printed in black, but for the past 4 weeks, it's been printing in blue or green! My ink cartridge levels are fine and if I print from another progam (such as Word) it prints in black. I've also reinstalled the printer drivers just in case. Please could you advise things to try? Kind regards, Hannah Mackenzie

すべての返信 (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Colour is not set by Thunderbird, it is set in your Printer Properties.

Select email so you can read it in Message Pane File > Print Preview or Menu icon > Print > Print Preview

A window opens showing how the email printout will look. clickon 'Print' button

A small 'Print' window will open. Click on 'Properties' button.

This will tell you what settings are currently selected for the printer to use. Make necessary adjustments to select the options you require and click on the OK's.