Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Email Database becomes empty (0KB) after opening thunderbird

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 61 回表示
  • 最後の返信者: Wayne Mery

Yesterday one of my colleague's Thunderbird was working fine. But when he returns from lunch and opens his Thunderbird to check his emails he found when he click on any email every email content was blank. He asked me to check this problem, when i investigated i found that his Thunderbird was only showing Inbox & Trash, no Sent folder was there in Thunderbird. Then i checked his path of Email stored & i found that where his all emails were saved there were only 4 files.

1. Inbox 0KB 2. Inbox.msf 386KB 3. Trash 0KB 4. Trash.msf 7KB

No Sent files were there & Inbox & Trash size was 0KB.

Almost same kind of situation happens with one other colleague when she found that from her Inbox almost 2 months emails were wipe off.

Yesterday one of my colleague's Thunderbird was working fine. But when he returns from lunch and opens his Thunderbird to check his emails he found when he click on any email every email content was blank. He asked me to check this problem, when i investigated i found that his Thunderbird was only showing Inbox & Trash, no Sent folder was there in Thunderbird. Then i checked his path of Email stored & i found that where his all emails were saved there were only 4 files. 1. Inbox 0KB 2. Inbox.msf 386KB 3. Trash 0KB 4. Trash.msf 7KB No Sent files were there & Inbox & Trash size was 0KB. Almost same kind of situation happens with one other colleague when she found that from her Inbox almost 2 months emails were wipe off.

すべての返信 (1)

By chance, did Thunderbird update to version 31.5.0 in the prior 24-48 hours?