Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

lose menu info at top of page when on website; i.e. apple logo, Finder, Go , File, Edit etc.

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: cor-el

more options

The menu options go away as indicated above when I have reached desired website. i need to shut down and restart to bring it back.Also, Skype and IChat log in's always come up when I choose firefox and I have to delete them.

The menu options go away as indicated above when I have reached desired website. i need to shut down and restart to bring it back.Also, Skype and IChat log in's always come up when I choose firefox and I have to delete them.

選ばれた解決策

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).

この回答をすべて読む 👍 0

すべての返信 (2)

more options

hello tachs, since you appear to use a very outdated and unsupported version of firefox, please start by updating it to the latest version - that's firefox 34 at the moment: Update Firefox to the latest release

more options

選ばれた解決策

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).