Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Sync not working for two days. Cleaning doesn't help.

  • 9 件の返信
  • 18 人がこの問題に困っています
  • 84 回表示
  • 最後の返信者: saneman

At first it was showing: "Sync encountered and error while syncing: Unknown error"

Today it shows: "Sync encountered and error while syncing: Server incorrectly configured."

Same on all computers I have synced. Tried cleaning out everything, same problem.

Yes, I have updated sync to new one. And yes I have updated firefox. Versions 32.0.3

I think problem started approximately after firefox update.

At first it was showing: "Sync encountered and error while syncing: Unknown error" Today it shows: "Sync encountered and error while syncing: Server incorrectly configured." Same on all computers I have synced. Tried cleaning out everything, same problem. Yes, I have updated sync to new one. And yes I have updated firefox. Versions 32.0.3 I think problem started approximately after firefox update.

選ばれた解決策

hey maybe not yet, when you type about:sync-log into the address bar and open the latest one or two error logs, can you copy their contents and put them into http://pastebin.mozilla.org/ or a similar service and paste a link here on the forum? this would be very helpful in assessing the problem. thank you!

この回答をすべて読む 👍 1

すべての返信 (9)

hello apbyte, there has been maintenance work ongoing during the last few days on the sync servers. does it help if you disconnect and reconnect to your account on the affected firefox devices?

Just tried again, and no it didn't help.

Should I try completely deleting account and creating new one ?

Just tried again, and no it didn't help.

Should I try completely deleting account and creating new one ?

選ばれた解決策

hey maybe not yet, when you type about:sync-log into the address bar and open the latest one or two error logs, can you copy their contents and put them into http://pastebin.mozilla.org/ or a similar service and paste a link here on the forum? this would be very helpful in assessing the problem. thank you!

I'm having the same issue.

http://pastebin.mozilla.org/6671699

Sync is working today, looks like server problems were solved.

Is it working for others who had issue? If yes I will mark as solved

Sync is working for me now. Thanks!

I got it

この投稿は saneman により に変更されました