Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Switched to new sync and it isn't working

  • 1 件の返信
  • 2 人がこの問題に困っています
  • 185 回表示
  • 最後の返信者: guigs
  • アーカイブに保管済み

adonim
adonim

Just switched to the new sync to add a new device and it is not working at all. On both devices it says they are connected to my sync account, but nothing has synced onto the new device. I even tried disconnecting and reconnecting onto the sync account, but it made no difference.

Just switched to the new sync to add a new device and it is not working at all. On both devices it says they are connected to my sync account, but nothing has synced onto the new device. I even tried disconnecting and reconnecting onto the sync account, but it made no difference.

すべての返信 (1)

guigs
guigs

Hi adonim, What kind of devices are the two devices? If one is a desktop please try Tools > Sync Now If one is a mobile device, please check in the listed accounts that the Firefox Sync (deprecated) is no longer listed.

Firefox Sync troubleshooting and tips is also helpful.

Please post back with your results.