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Firefox 27.01 freezes on page load after reset

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  • Ultima risposta di jcbahr

jcbahr
jcbahr
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I am using Arch Linux and Firefox 27.01. Firefox complained that it took too long to start and recommended a reset. After resetting, it has become unusable. The start page loads, but if I go to a website, within 10 seconds, it becomes unresponsive completely. I've tried letting it unfreeze, but it just stays hanging.

I rebooted, tried deleting Firefox and mozilla-common and then rebooting and then reinstalling, and I tried safe mode, but it STILL freezes. Also, I tried installing Firefox 26 instead, but it also freezes in this manner. I didn't get any of these problems before I reset Firefox. I'm at a complete loss. I don't know what could possibly cause this problem. Maybe something with the profile?

I would use the automatic troubleshooter, but I can reach this page in time, but I cannot login without it freezing. This makes Firefox completely unusable. (I don't want to switch to chrome) Please, any help would be greatly appreciated.

I am using Arch Linux and Firefox 27.01. Firefox complained that it took too long to start and recommended a reset. After resetting, it has become unusable. The start page loads, but if I go to a website, within 10 seconds, it becomes unresponsive completely. I've tried letting it unfreeze, but it just stays hanging. I rebooted, tried deleting Firefox and mozilla-common and then rebooting and then reinstalling, and I tried safe mode, but it STILL freezes. Also, I tried installing Firefox 26 instead, but it also freezes in this manner. I didn't get any of these problems before I reset Firefox. I'm at a complete loss. I don't know what could possibly cause this problem. Maybe something with the profile? I would use the automatic troubleshooter, but I can reach this page in time, but I cannot login without it freezing. This makes Firefox completely unusable. (I don't want to switch to chrome) Please, any help would be greatly appreciated.

Tutte le risposte (2)

guigs
guigs
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Hi jcbahr, First of all, I am sorry that it became unusable. And second, are you talking about that turtle pop up on the bottom of the screen? That should point to the article on how to make it faster. When you reset Firefox, data is sent to an Old Profile folder and it automatically added back as well.

Since it still freezes in Safe Mode, it ideally is not an add on. However this doe not eliminate extensions or other preferences. It does restore preferences to the default one though. So we have another troubleshooting article that has worked for others http://mzl.la/MP6ZBS

I hope that is all new information, and let us know if it helps!

jcbahr
jcbahr Utente che ha posto la domanda
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The problem is solved now.

Yeah, I was talking about the turtle pop-up. I did reset Firefox, and I know that the old profile was backed up.

I completely uninstalled Firefox, and so it could not possibly be an extension or preferences.

I already consulted that troubleshooting article before posting.

Turns out I just started firefox up today and it decided to work. I still have no idea what caused it.

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