Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox crashes

  • 3 risposte
  • 4 hanno questo problema
  • 5 visualizzazioni
  • Ultima risposta di 2tireddave

more options

Firefox upgraded. Get Crash. Never been able to even start this upgraded version of firefox.

Still crashes in safe mode (although it appeared that there was a screen that had some choices that I could not see because of crash

Firefox upgraded. Get Crash. Never been able to even start this upgraded version of firefox. Still crashes in safe mode (although it appeared that there was a screen that had some choices that I could not see because of crash

Soluzione scelta

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-cd2d7f83-bec9-46ef-bb26-d92f62111109
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (3)

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See:

more options

Soluzione scelta

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-cd2d7f83-bec9-46ef-bb26-d92f62111109
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.

more options

Problem solved. Thanks.