Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

options > sync tab > set up firefox sync > connect (and nothing happens) - I have a sync account/key/etc. but never get that far

  • 3 risposte
  • 6 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di arehart

more options

Trying to sync an upgraded version on my desktop. Have gone to options > sync tab > set up Firefox sync > connect and nothing happens so its obvious that I am not connecting to anything. I have a sync account and key but never get far enough to use it.

Trying to sync an upgraded version on my desktop. Have gone to options > sync tab > set up Firefox sync > connect and nothing happens so its obvious that I am not connecting to anything. I have a sync account and key but never get far enough to use it.

Tutte le risposte (3)

more options

how can i get a sync key

more options

They are 2 questions here.

Areheart: In your case, you miss clicking on the "I don't have the device with me" at the bottom of the Add Device window.

Javier: If you have no Sync Key, that means that either you have lost it or you haven't set up an account. For the former, visit: I've lost my Firefox Sync account information - What to do

For the later: How do I set up Sync on my computer?

more options

Sorry, there is no "Add Device window that I can find under the Sync tab, therefore I cannot click on the "I don't have the device with me" at the bottom. Any other thoughts?