Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

How do I roll back Firefox 4.0 to a version that accepts Kaspersky URL advisor?

  • 5 risposte
  • 38 hanno questo problema
  • 2 visualizzazioni
  • Ultima risposta di the-edmeister

more options

I recently updated my Firefox to 4.0 That particular version doesn't work with Kaspersky URL advisor, which is an absolute must have at all times. So I need to know how to roll back to the most current version of Firefox that accepts Kaspersky URL advisor.

I recently updated my Firefox to 4.0 That particular version doesn't work with Kaspersky URL advisor, which is an absolute must have at all times. So I need to know how to roll back to the most current version of Firefox that accepts Kaspersky URL advisor.

Tutte le risposte (5)

more options

Have you checked with Kaspersky for an updated, Firefox 4 compatible version of that URL Advisor?

more options

"Have you checked with Kaspersky for an updated, Firefox 4 compatible version of that URL Advisor?"

Thanks for the reply, edmeister! I just updated my Kaspersky to the most recent version. Still having the same problem. I put in a "trouble" ticket with them and also posted in the user forum. Nothing yet  :( Hopefully something will pop soon, as I don't feel safe operating without it.

more options
more options

Thanks for the links, edmeister! Much appreciated!

I'm going to give Kaspersky a day or so to respond, and if no success with them, will follow the instructions from the links you provided.

I am a little concerned, however, that the add-on issue may not be fixed by reverting back to previous versions, as indicated in common issues with updating/reverting. Sorry, forgot to copy that text, but you'll see it if you follow the link.

Thanks again! Your help is greatly appreciated!

more options

You're welcome.

Please click the Helpful button next to the answer that solved your Firefox support issue, when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.