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Email won't send

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  • Ultima risposta di brisboy1998

brisboy1998
brisboy1998
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Lately, I have been receiving error message "Sending of the message failed. The message could not be sent because the connection to Outgoing Server (SMTP) mail.iinet.net.au timed out. Try again." I have checked the settings and they are correct. The message will send using iinet webmail, but not with Thunderbird, so the problem appears to be with Thunderbird. These are usually emails with an attachment (even small). The sending of the email stalls aroung 35%, before the message appears. I am using version 102.13.0 (64 bit). I am using Windows 10 with ESET Security. Tried sending with without ESET protection which made no difference. Can you please help?

Lately, I have been receiving error message "Sending of the message failed. The message could not be sent because the connection to Outgoing Server (SMTP) mail.iinet.net.au timed out. Try again." I have checked the settings and they are correct. The message will send using iinet webmail, but not with Thunderbird, so the problem appears to be with Thunderbird. These are usually emails with an attachment (even small). The sending of the email stalls aroung 35%, before the message appears. I am using version 102.13.0 (64 bit). I am using Windows 10 with ESET Security. Tried sending with without ESET protection which made no difference. Can you please help?

Tutte le risposte (2)

christ1
christ1
  • Top 25 Contributor
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Try to start Windows 10 in safe mode with networking enabled. Does the problem go away?

Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.

Beyond that, see https://support.mozilla.org/kb/cannot-send-messages

Modificato da christ1 il

brisboy1998
brisboy1998 Utente che ha posto la domanda
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Thanks - I will try that if the problem persists