Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox profiles

  • 3 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di Terry

a101lex
a101lex
more options

Few times a day while using Firefox i get prompted to create new profile because I launched older version of Firefox (see attached). My only choice is to "create new profile" or "Exit". And this happens several times a day.

I tried completely removing all the profile from

C:\Users\wus\AppData\Roaming\Mozilla\Firefox\Profiles and C:\Users\wus\AppData\Local\Mozilla\Firefox\Profiles

also completely uninstalling and reinstalling Firefox but that did not resolve the issue.

Please advise how to resolve this issue.

Few times a day while using Firefox i get prompted to create new profile because I launched older version of Firefox (see attached). My only choice is to "create new profile" or "Exit". And this happens several times a day. I tried completely removing all the profile from '''C:\Users\wus\AppData\Roaming\Mozilla\Firefox\Profiles''' and '''C:\Users\wus\AppData\Local\Mozilla\Firefox\Profiles''' also completely uninstalling and reinstalling Firefox but that did not resolve the issue. Please advise how to resolve this issue.
Immagini allegate

Tutte le risposte (3)

Terry
Terry
more options

There is a file in the profile folder named compatibility.ini which identifies the Firefox version used by your profile so that, if you are running different versions, you will need a different profile for each. You can create a profile without running Firefox and transfer data to it from an old profile.

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

a101lex
a101lex Utente che ha posto la domanda
more options

Hi Terry,

I dont need help with managing profiles or importing data. My issue is that i get prompted to create a new profile even though i dont want to create a new profile.

I'm not running different version of Firefox. I'm running only single version as far as i can tell. I uninstall and re-install firefox and I still get a prompt telling me to create a new profile. I downloaded and running the latest version of Firefox.

How do I stop firefox prompting me to create a new profile?

Terry
Terry
more options

Sorry, I thought you were using an older version. Another user has the same issue. I don't know whether it is your system or Firefox. You can check Firefox using the troubleshoot procedures outlined in various articles. A Windows user can possibly assist with system problems.

https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems