Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Firefox auto update no longer works

  • 3 risposte
  • 1 ha questo problema
  • Ultima risposta di joecrow2

more options

Firefox auto update has stopped working for me. Neither of the settings, see attached screenshot do anything, all I get is a popup saying a new version of firefox is available with a link to https://www.mozilla.org/en-GB/firefox/ I recently did a clean install of Win 10 pro x64 and this problem may have started then. I have another PC on the same network where auto download of updates are still working. Hopefully someone can point me to a way to get this working again.

Joe

Immagini allegate

Soluzione scelta

Well to answer my own question: It seems Firefox cannot download and install updates from a Windows non- admin account. When I login to an admin account and run Firefox the update proceeds automatically. Not sure this was the case in the past, maybe someone here can confirm or not?

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (3)

more options

Hi. Joecrow2

follow this steps to see if you have Automatically install updates and if not you can enable and it will auto update.

  1. click the Firefox button at the top left corner of the window.
  2. From the displayed menu, go to the Options > Options option.
  3. On the opened Options box, click to select the Advanced icon from the displayed icon bar.
  4. Once on the Advanced interface, click the Update tab.
  5. Under the Firefox updates section, click to select the Automatically install updates (recommended, improved security) radio button.
  6. Once done, click OK button to save the changes.
  7. Restart Mozilla Firefox to allow the changes to take effect.

If it is enabled then open Firefox in safe mode and see which extension is not letting Firefox auto update see this article on how to open Firefox in safe mode https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_how-to-start-firefox-in-safe-mode

È stato utile?

more options

I do not have a Firefox button at the top left of the window, I select options via the 3 horizontal lines icon in the top right of the window. As per the screen shot I attached in the OP auto update is enabled.

Quote:-"If it is enabled then open Firefox in safe mode and see which extension is not letting Firefox auto updatee"

No problem going into safe mode but how do I tell if an extension is not letting Firefox update? It did not update automatically while in safe mode!

Modificato da joecrow2 il

È stato utile?

more options

Soluzione scelta

Well to answer my own question: It seems Firefox cannot download and install updates from a Windows non- admin account. When I login to an admin account and run Firefox the update proceeds automatically. Not sure this was the case in the past, maybe someone here can confirm or not?

È stato utile?

Richiedi supporto

Bisogna accedere al proprio account per rispondere nelle discussioni. Se non si possiede ancora un account, inserire una nuova richiesta.