Thunderbird 78.5.0 (32-bit) constant crashing with Nvidia driver
I just installed the above version of TB on my (vintage) PC with Window 7 Pro OS. TB runs for no more than a minute or two, the screen begins blinking madly and then TB crashes. I have *no* idea where to even begin diagnosing the problem. Any and all advice greatly appreciated!
Modificato da Wayne Mery il
Soluzione scelta
Run in safe mode (hold Shift when launching TB). Does it still crash? Is hardware acceleration enabled in Options/General/Indexing? Can you post the latest crash ID (begins with bp-...) from Help/Troubleshooting, Crash Reports, or
C:\Users\username\AppData\Roaming\Thunderbird\Crash Reports\submitted
What is the antivirus, and is the TB profile folder excluded?
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Soluzione scelta
Run in safe mode (hold Shift when launching TB). Does it still crash? Is hardware acceleration enabled in Options/General/Indexing? Can you post the latest crash ID (begins with bp-...) from Help/Troubleshooting, Crash Reports, or
C:\Users\username\AppData\Roaming\Thunderbird\Crash Reports\submitted
What is the antivirus, and is the TB profile folder excluded?
Thanks for your help. I started in Safe Mode, turned off add-ons and hardware acceleration. That seemed to solve the problem.
Please do post your crash IDs here.
In screenshot attached. All working now but screen shot attached of crash reports.
The latest report indicates issues with the Nvidia driver in 32-bit Windows, so disabling hardware acceleration in normal mode should be sufficient. None of your add-ons need to be disabled.
Thanks. All systems go now!