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Thunderbird takes minutes or longer to download each message, with "not responding" in windows title bar

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A day or so ago, thunderbird asked me if I want to compact my folders. I said, 'Sure!'

Since then it has been so slow that it is unusable. Each message takes multiple minutes to download (and the messages are small.)

I have uninstalled and reinstalled Thunderbird...

I am losing my mind.

A day or so ago, thunderbird asked me if I want to compact my folders. I said, 'Sure!' Since then it has been so slow that it is unusable. Each message takes multiple minutes to download (and the messages are small.) I have uninstalled and reinstalled Thunderbird... I am losing my mind.

Modificato da Wayne Mery il

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christ1
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I have uninstalled and reinstalled Thunderbird...

I really don't know why people think reinstalling Thunderbird would magically fix things. You've just wasted your time. Profile files are stored separately from the Thunderbird program files. The program files are static and do not change (except when you upgrade the Thunderbird application version). Because we store profile and program files separately, you can uninstall Thunderbird without losing your messages and settings, and if something goes wrong with a Thunderbird update your information will still be available. It also means that you don't have to reinstall Thunderbird in order to delete your information or troubleshoot a problem.

Do you get a 'Not responding' message at the top of the Thunderbird window, or any other error messages?

<blockquote> I have uninstalled and reinstalled Thunderbird... </blockquote> I really don't know why people think reinstalling Thunderbird would magically fix things. You've just wasted your time. Profile files are stored separately from the Thunderbird program files. The program files are static and do not change (except when you upgrade the Thunderbird application version). Because we store profile and program files separately, you can uninstall Thunderbird without losing your messages and settings, and if something goes wrong with a Thunderbird update your information will still be available. It also means that you don't have to reinstall Thunderbird in order to delete your information or troubleshoot a problem. Do you get a 'Not responding' message at the top of the Thunderbird window, or any other error messages?
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I do get a 'not responding' message at the top of the screen whilst it is downloading new messages.

Thanks!

I do get a 'not responding' message at the top of the screen whilst it is downloading new messages. Thanks!
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christ1
  • Top 25 Contributor
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Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?

Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode Does the problem go away?
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It works great in Safe Mode with Networking... How can I make this permanent? -J

It works great in Safe Mode with Networking... How can I make this permanent? -J
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Wayne Mery
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jiggyd said

It works great in Safe Mode with Networking... How can I make this permanent? -J

Working in safe mode, means the problem is caused by something started during Windows startup. Good starting point is #3 and #6 at https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems

''jiggyd [[#answer-1135186|said]]'' <blockquote> It works great in Safe Mode with Networking... How can I make this permanent? -J </blockquote> Working in safe mode, means the problem is caused by something started during Windows startup. Good starting point is #3 and #6 at https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems
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