Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Can't log in to my Synch-Account

  • 1 risposta
  • 2 hanno questo problema
  • 4 visualizzazioni
  • Ultima risposta di philipp

InfoTrader
InfoTrader
more options

Hi there,

I created a synch account long time ago and could use it without problems. Since two weeks or so I can't log in to my account anymore. I have the screen: "to continue please log-in" (in German) and after typing the password I am in an endless process "in progress"! There is something wrong  ;-)

Hi there, I created a synch account long time ago and could use it without problems. Since two weeks or so I can't log in to my account anymore. I have the screen: "to continue please log-in" (in German) and after typing the password I am in an endless process "in progress"! There is something wrong ;-)

Soluzione scelta

hi, unfortunately this is currently a known issue in firefox 50 when you have set the browser to run in permanent private browsing mode ("never remember history" in the options > privacy panel). firefox developers are working to get this fixed in upcoming versions again...

Settings for privacy, browsing history and do-not-track

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (1)

philipp
philipp
  • Moderator
more options

Soluzione scelta

hi, unfortunately this is currently a known issue in firefox 50 when you have set the browser to run in permanent private browsing mode ("never remember history" in the options > privacy panel). firefox developers are working to get this fixed in upcoming versions again...

Settings for privacy, browsing history and do-not-track