Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Recorded Video is losing audio after few seconds in FF version 48.

  • 1 risposta
  • 1 ha questo problema
  • 18 visualizzazioni
  • Ultima risposta di Happy112

more options

We have created video recording feature using getUserMedia and Mediarecorder API.This is working fine so far till Mozilla Firefox version 47. But with recently version 48 is released, and in that we started facing sever issue.

Issue is : Video works fine but Audio is lost after few seconds say 20-30 second. So as an output we have recorded video without audio. This has impacted our client’s business severely. So we need your help in resolving this issue.

Please let us know what more inputs are needed. We want to resolve this issue as quickly as possible

What did we do:

1. Using getUserMedia to get webcam and mic stream.

2. Take stream from step 1 and pass to MediaRecorder API for recording video.

3. Displaying recorded video.

We have created video recording feature using getUserMedia and Mediarecorder API.This is working fine so far till Mozilla Firefox version 47. But with recently version 48 is released, and in that we started facing sever issue. Issue is : Video works fine but Audio is lost after few seconds say 20-30 second. So as an output we have recorded video without audio. This has impacted our client’s business severely. So we need your help in resolving this issue. Please let us know what more inputs are needed. We want to resolve this issue as quickly as possible What did we do: 1. Using getUserMedia to get webcam and mic stream. 2. Take stream from step 1 and pass to MediaRecorder API for recording video. 3. Displaying recorded video.

Tutte le risposte (1)

more options

Annoying when that happens   !
Maybe this will help:

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues
Good luck and keep us posted   !