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Bookmarks lost

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  • Ultima risposta di FredMcD

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I was using Firefox for long. I have Bookmarked so many webpages. Now, recently the FF got updated. I seem to have lost all my Bookmarks, Saved Passwords etc.

I went to: Help -> Troubleshoot info -> Show folder (Shows my current updated folder.. right ??) -> places.sqlite

I cannot open the places.sqlite. Bookmark -> Unsorted Bookmark -> Import/ Backup -> Restore didn't help either as it cannot open sqlite (expects JSON).

Please help me to get my Bookmarks, Saved Passwords back ..!!

I was using Firefox for long. I have Bookmarked so many webpages. Now, recently the FF got updated. I seem to have lost all my Bookmarks, Saved Passwords etc. I went to: Help -> Troubleshoot info -> Show folder (Shows my current updated folder.. right ??) -> places.sqlite I cannot open the places.sqlite. Bookmark -> Unsorted Bookmark -> Import/ Backup -> Restore didn't help either as it cannot open sqlite (expects JSON). Please help me to get my Bookmarks, Saved Passwords back ..!!

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You are using an old version of Firefox. https://support.mozilla.org/en-US/kb/update-firefox-latest-version 47


Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?