Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I can get on Facebook on IE but not on Fire-Moz - a virus stops me there?

  • 1 risposta
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di FredMcD

more options

I desperately need to find out how to stop the viral insistence when I try to log in to Facebook on Mozilla, ...insistence that this - my - machine is infected with malware and needs to be cleaned by whatever it is the little window offers. A small window comes up when I move to connect to Facebook on Mozilla-Firefox, saying this machine is infected with malware and needs the clean-up done by some business shown in that window. It's a virus. I can get FB on IE on this computer, and on my other computer, and when I ask for it on a Library machine. So, I can connect to it - just not when I use Moz-Fire. thanks.

edited phone# and email from spambots and public as there was no need and nobody on this forum would contact you this way.

I desperately need to find out how to stop the viral insistence when I try to log in to Facebook on Mozilla, ...insistence that this - my - machine is infected with malware and needs to be cleaned by whatever it is the little window offers. A small window comes up when I move to connect to Facebook on Mozilla-Firefox, saying this machine is infected with malware and needs the clean-up done by some business shown in that window. It's a virus. I can get FB on IE on this computer, and on my other computer, and when I ask for it on a Library machine. So, I can connect to it - just not when I use Moz-Fire. thanks. edited phone# and email from spambots and public as there was no need and nobody on this forum would contact you this way.

Modificato da James il

Tutte le risposte (1)

more options

. Whenever you get a message / popup like that;

DO NOT USE ANY OF THE PROVIDED LINKS OR ANY PHONE NUMBERS ! !

Such messages are only Spam that could lead you to Fake Support. Not only can they damage or hack your system, they charge you to do so.

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}


You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.