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Firefox crashes

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  • Ultima risposta di philipp

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AdapterDeviceID: 0x9900 AdapterDriverVersion: 13.251.0.0 AdapterSubsysID: 180f103c AdapterVendorID: 0x1002 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:47.0,e10srollout%40mozilla.org:1.0,firefox%40getpocket.com:1.0.2,loop%40mozilla.org:1.3.2 AvailablePageFile: 3904212992 AvailablePhysicalMemory: 1293750272 AvailableVirtualMemory: 3825696768 BIOS_Manufacturer: Hewlett-Packard BlockedDllList: BreakpadReserveAddress: 47579136 BreakpadReserveSize: 67108864 BuildID: 20160604131506 CrashTime: 1465740710 E10SCohort: unsupportedChannel EMCheckCompatibility: true Email: FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1465642596 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x9900, AdapterSubsysID: 180f103c, AdapterDriverVersion: 13.251.0.0 FP(D000-L100000-W00000000-T0000) D2D1.1? DWrite? DWrite+ D2D1.1+ D3D11 Layers? D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 377 StartupTime: 1465740706 SystemMemoryUsePercentage: 62 TelemetryEnvironment: 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edit: removed personal information for your protection. (philipp)

AdapterDeviceID: 0x9900 AdapterDriverVersion: 13.251.0.0 AdapterSubsysID: 180f103c AdapterVendorID: 0x1002 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:47.0,e10srollout%40mozilla.org:1.0,firefox%40getpocket.com:1.0.2,loop%40mozilla.org:1.3.2 AvailablePageFile: 3904212992 AvailablePhysicalMemory: 1293750272 AvailableVirtualMemory: 3825696768 BIOS_Manufacturer: Hewlett-Packard BlockedDllList: BreakpadReserveAddress: 47579136 BreakpadReserveSize: 67108864 BuildID: 20160604131506 CrashTime: 1465740710 E10SCohort: unsupportedChannel EMCheckCompatibility: true Email: FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1465642596 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x9900, AdapterSubsysID: 180f103c, AdapterDriverVersion: 13.251.0.0 FP(D000-L100000-W00000000-T0000) D2D1.1? DWrite? DWrite+ D2D1.1+ D3D11 Layers? D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 377 StartupTime: 1465740706 SystemMemoryUsePercentage: 62 TelemetryEnvironment: 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Deployment Toolkit 7.0.670.1","version":"10.67.2.1","description":"NPRuntime Script Plug-in Library for Java(TM) Deploy","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/java-deployment-toolkit"],"updateDay":16287},{"name":"Shockwave for Director","version":"12.1.3.153","description":"Adobe Shockwave for Director Netscape plug-in, version 12.1.3.153","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-director"],"updateDay":16245},{"name":"Shockwave Flash","version":"21.0.0.242","description":"Shockwave Flash 21.0 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(philipp)</sub>

Modificato da philipp il

Tutte le risposte (1)

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hi, unfortunately this crash is caused by websense endpoint security software that is running on a device. please make sure that all its components are up-to-date. in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue again. more information is available in bug 1181091.

in a larger enterprise using the extended support release (esr) version of firefox, which receives security updates but feature updates only once every 10 months, might also be a better option compatibility-wise: https://www.mozilla.org/en-US/firefox/organizations/faq/