Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox history gets deleted when a user signs out of account on Windows 10

  • 3 risposte
  • 1 ha questo problema
  • 3 visualizzazioni
  • Ultima risposta di sqs103

more options

I have three user accounts on a laptop running Windows 10. Firefox was downloaded using one of these 3 accounts (say account1). The other two users are able to use Firefox, but each time one these users signs out, they lose their entire history (browsing+address bar). However, the history on account1 remains intact even after account1 user signs out.

I'd like all three user accounts to access their individual histories. I'm using firefox version 42.

I have three user accounts on a laptop running Windows 10. Firefox was downloaded using one of these 3 accounts (say account1). The other two users are able to use Firefox, but each time one these users signs out, they lose their entire history (browsing+address bar). However, the history on account1 remains intact even after account1 user signs out. I'd like all three user accounts to access their individual histories. I'm using firefox version 42.

Tutte le risposte (3)

more options

This should be working correctly. The accounts that are not saving history, are these guest accounts, child accounts, or just standard accounts?

more options

Are you running any cleanup software (CCleaner) on the computer that might be causing this?

more options

Thanks for replying. One of the accounts which is not saving history is a Microsoft account (so is account1), while the other is a local account.

I double-checked the settings in Advanced Systemcare 8 for privacy sweep, and found that only "Internet Cache" is enabled for Mozilla firefox. History, Download History and Cookies are unchecked.

Strangely the accounts which are not saving history are able to remember cookies. For example, while logging into Amazon, the webpage displays the correct account.