Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Google search does not work. I have to switch from Firefox to Safari to search for anything. this started yesterday.

  • 5 risposte
  • 3 hanno questo problema
  • 21 visualizzazioni
  • Ultima risposta di cor-el

more options

Since yesterday, when I type something in the Google search box, nothing happens. If I switch to Safari, Google works fine, so I know it's a Firefox problem.

Since yesterday, when I type something in the Google search box, nothing happens. If I switch to Safari, Google works fine, so I know it's a Firefox problem.

Tutte le risposte (5)

more options

Delete the search.json file and possible search-metadata.json and search.sqlite files in the Firefox profile folder to reset the search engines to the default.

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above files. Then rename or delete it. Restart Firefox.

more options

Where is the profile folder?

more options

You can use this button to go to the current Firefox profile folder:

  • ~/Library/Application Support/Firefox/Profiles/<profile>/

On Mac ~/Library is a hidden folder.

more options

I primarily use Firefox, occasionally Safari. My search-bar stopped working in Firefox, I get 'Moved temporarily, redirecting to undefined'. It still works in Safari.

more options

Hi Patmonk

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

If it works in Safe Mode and in normal mode with all extensions ("3-bar" menu button or Tools > Add-ons > Extensions) disabled then try to find which extension is causing the problem by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via *"3-bar" menu button > Exit (Power button)

  • Windows: File > Exit
  • Mac: Firefox > Quit Firefox
  • Linux: File > Quit