When I'm typing a message to send, suddenly it all disappears
I have typed three paragraphs of a message when suddenly the message screen remains the same, but what I've typed disappears. I've had to type messages in Word and then scan and email. This is very frustrating. We have a computer guy and he has no clue. I'm using professional version of Windows 7.
I have typed three paragraphs of a message when suddenly the message screen remains the same, but what I've typed disappears. I've had to type messages in Word and then scan and email. This is very frustrating. We have a computer guy and he has no clue. I'm using professional version of Windows 7.
Tutte le risposte (1)
To diagnose problems with Thunderbird, try one of the following:
- Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
- Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
- If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.