Ngwaahịa Niile Community Forum

When reading received Emails, I try to use the combination of the 'ctrl' and the '+' key's, --by default will not work until/unless I first use one of the View\Zoom sub-menu item's. By comparison, while 'composing' or 'replying', the combination of the 'ctrl' plus '+' key's will work by default.

This has always been the case for the past year; if not longer.

The website is very unsteady. I even put in malware bites and it slowed down even slower than I’ve ever seen so I deleted malware bites thinking there might be a virus in the system. It’s still running very slow and sporadic not something I’ve seen for a long long time.

Hi, Just got computer back from shop where - rather than upgrade - they did a clean install of Win11. I was under the impression from them they'd backup everything on a new "backup" drive they installed to double my capacity as part of the upgrade process.

They're version of backing up Thunderbird left me with a folder "Thunderbird_profile_backup.zip" that is 9,698,657kb in size.

I am attempting to install Thunderbird on the essentially new computer and restore all data from the previous installation.

Is this even possible anymore at this point?

I have data in that file that is important not only financially but archived family info from now deceased members... I'd really like to recover it.

In short help! lol.

Mark

I cannot get certain videos to play on Firefox. YouTube, Instagram, Tumblr all can play videos. Pretty much everything else doesn't work. Patreon, I get a black screen. On Twitch, I can only see the 'not currently streaming' screen, even if they're currently live, and VODs don't work. My computer specs are below. Operating system is Windows 10, I use Windows Defender for anti-virus. Everything works completely fine in other browsers. Here's everything I've tried to fix this:

• Updating Firefox
• Updating my computer
• Running in Incognito
• Running in troubleshooting mode
• Allowing autoplay
• Disabling hardware acceleration
• Disabling addons
• Clearing cache and data
• Enabling/disabling DRM content
• Installing Windows Media Pack

My specs: Processor Intel(R) Core(TM) i7-10700F CPU @ 2.90GHz 2.90 GHz Installed RAM 32.0 GB (31.8 GB usable) Storage 932 GB HDD TOSHIBA DT01ACA100, 477 GB SSD Micron 2300 NVMe 512GB Graphics Card NVIDIA GeForce RTX 3060 Ti (8 GB) Device ID C6C4BD2F-BD36-40B6-A917-13896770194D Product ID 00325-82058-09721-AAOEM System Type 64-bit operating system, x64-based processor

This has been going on for over a year now. I've gone through all of the above troubleshooting steps multiple times. The only progress I've made is getting YouTube from nonfunctional to working again.

I've been "sending" e-mail from my Android phone for six weeks now. It looks like it's going out, but it never gets outside the domain.

I found the suggestion that I check my SMTP settings, but I used a wizard within TB for Mac so I cannot find the SMTP settings on the phone.

The wizard wasn't very wizard: I don't have the contacts stored within TB or the mail from my computer or anything. All I can do is receive e-mail.

I really need to get this working. My computer has died, and everything is going via the phone, and I only use e-mail for communication, not voice or text. (Long story, please don't argue with me about that.)

I just updated Android again yesterday, and TB should be upgrading automatically, if I have this thing set right.

Update: I have found the SMTP settings. They look correct.

My sister's e-mail is working, so the problem is definitely with my settings somehow.

Does anyone have any ideas? I really want to stick with TB.

Update 2: I found the debugging settings and turned on extra logging, but I can't find the logs themselves. Could someone point me to them?

I also tried the TB beta because it says explicitly that it does POP3, but that didn't seem to help either.

Now that I can edit my question, how do I delete the answers that are actually just updates?

Any help would be appreciated!

Hi I normally use Firefox on my phone, but I recently decided to use it on my computer as well. Since I had forgotten my password, I reset it. After the reset, I can log in on my computer without any issues, but I cannot log in on my phone. When I try to sign in with my new password on mobile, it says the password is incorrect.

I also tried to use QR code sync, but it shows an "Unexpected error" message. At the moment, I can only access my account on my computer, but not on my phone.

Could you please help me resolve this issue?

Thank you in advance.

I have just upgraded my computer from Windows 10 to Windows 11. Due to hardware complications (e.g., new motherboard) I had this done at a shop. I took the computer in about noon on Wednesday, July 30. The upgrade to W-11 finally happened on Monday afternoon, August 11. During that period I received 83 emails to my Gmail account, which of course were not downloaded to Thunderbird, and also sent 13 -- all directly to/from the web Gmail site. Since the activation of W-11 I have received 19 emails and sent 6 -- still all directly from the web Gmail site. Due to additional hardware issues, my computer did not come home until this (Thursday, August 14) afternoon. After I got it hooked up, and running, I brought up Thunderbird. It has downloaded the 83 received + 13 sent, from 7/30 through 8/11, but not done anything with the 19 received + 6 sent emails since then. When I turned Thunderbird off and back on -- or the entire computer off and back on, it has repeated this behavior. Currently I have 332 (83*4) received messages sitting in my inbox, and 52 (13*4) sent messages sitting in my sent box.

What do I need to do, to stop it from repeating this 7/30-8/11 download; and more importantly /start/ downloading messages since then? I feel fairly confident that the timing of the switchover from W-10 to W-11 is not coincidental; and that there is something I need to do in Thunderbird under W-11, to correct this behavior.

All advice will be greatly appreciated.

Thank you, Franklin Coleman

Please take a look at the screenshot. When I try to log into my Amazon seller account, I get this screen. I uninstalled Firefox and then installed the latest version. That didn't change anything. I can log in with Google Chrome.

Hello, my pc recently crashed and burned and won’t boot up. In anticipation of building a new pc, I’d like to retrieve my passwords and bookmarks from the broken pc. I made the mistake of changing my Firefox password and saw at the moment I pressed reset it said I’d lose everything. Of course I found the password for Firefox after the fact smh, but I’m wondering if I can retrieve the info from the broken hard drive and transfer to the new one. Is this possible?

I do not want to start fresh install, I would like to be able to clear my old data. When I enter form data all the old stuff shows up, but none of the new.

Is there not some easier way to clear this?