Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Can not play any YouTube video or even get YouTube to load with any video

ozman812
ozman812
more options

If I try to load videos that are hosted on YouTube, they will not load, they will not even show a placeholder to show that anything should be there. If I go to YouTube, the site will not load with any video. All I get is a list of links to subscribed channels and my account and all that crap, nothing that looks even remotely like a video. This has occurred only since 28 beta 2 was installed.

If I try to load videos that are hosted on YouTube, they will not load, they will not even show a placeholder to show that anything should be there. If I go to YouTube, the site will not load with any video. All I get is a list of links to subscribed channels and my account and all that crap, nothing that looks even remotely like a video. This has occurred only since 28 beta 2 was installed.

Asịsa ahọpụtara

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Gụọ azịza a na nghọta 👍 1

All Replies (3)

ozman812
ozman812 Jụọ onye nwe ya ajụjụ
more options

Here is a screen capture of what YouTube looks like to me!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Asịsa Ahọpụtara

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
ozman812
ozman812 Jụọ onye nwe ya ajụjụ
more options

I guess the change to 28 beta 2 must have messed up the cache, so reloading without using the cache fixed it. Thanks