Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot attach documents to email

  • 2
  • 8
  • 6 views
  • Nzaghachi ikpeazụ nke cor-el

more options

I have a brand new computer with Windows Pro, Firefox 13 and Norton Symantec 2010 (?)

I can load email attachments in my Yahoo account but not in Gmail. It says "attachment failed".

I tried both docs and pdf. The help menus for both Firefox and Google/gmail do not have solutions to the issue. Maybe this is a Google/gmail issue.

I'll try IE to see if the problems is the same on that browser.

Thank you for any help, Karen_Laffey@yahoo.com

I have a brand new computer with Windows Pro, Firefox 13 and Norton Symantec 2010 (?) I can load email attachments in my Yahoo account but not in Gmail. It says "attachment failed". I tried both docs and pdf. The help menus for both Firefox and Google/gmail do not have solutions to the issue. Maybe this is a Google/gmail issue. I'll try IE to see if the problems is the same on that browser. Thank you for any help, Karen_Laffey@yahoo.com

All Replies (2)

more options

did you try attaching files in another browser? sometimes browser script errors block this feature, try it in Opera or internet Explorer, if succeeded then look for fixing problem with your FireFox , reinstall it.

more options

Try to set the Boolean pref network.http.spdy.enabled to false on the about:config page.