Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox won't take my password when logging into samsclub.com but IE will. How to fix?

more options

I was an Internet Explorer user who just switched to Firefox. When trying to log in to my Samsclub.com account, the sign-in screen wouldn't take my samsclub password.

When I switched back to IE, that browser took the password and I was able to gain access to my account.

Don't know why it took in IE but not in Firefox. I prefer Firefox to IE. Is there a fix for this? I haven't had this problem (so far) when logging in to other sites that are password protected.

I was an Internet Explorer user who just switched to Firefox. When trying to log in to my Samsclub.com account, the sign-in screen wouldn't take my samsclub password. When I switched back to IE, that browser took the password and I was able to gain access to my account. Don't know why it took in IE but not in Firefox. I prefer Firefox to IE. Is there a fix for this? I haven't had this problem (so far) when logging in to other sites that are password protected.

Asịsa ahọpụtara

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Gụọ azịza a na nghọta 👍 1

All Replies (2)

more options

Asịsa Ahọpụtara

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

Thank you! Solution worked.