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Cannot open PDF on Sciencedirect; page stays blank after clicking "View PDF", works fine in Edge.

Firefox PDFs
jbr replied 1 ụbọchị gara aga
3180779050
3180779050

I am using Firefox 157.0.1 (64-bit) on Windows 10. When I browse papers on https://www.sciencedirect.com(https://www.sciencedirect.com) and click the "View PDF" button, the page that opens is completely blank. The same PDF loads normally in Microsoft Edge.

I have already tried troubleshooting steps: I cleared cookies for this website and disabled Enhanced Tracking Protection for [sciencedirect.com](https://sciencedirect.com), but the blank page issue still exists.

Thank you for your attention and assistance.

I am using Firefox 157.0.1 (64-bit) on Windows 10. When I browse papers on [https://www.sciencedirect.com](https://www.sciencedirect.com) and click the "View PDF" button, the page that opens is completely blank. The same PDF loads normally in Microsoft Edge. I have already tried troubleshooting steps: I cleared cookies for this website and disabled Enhanced Tracking Protection for [sciencedirect.com](https://sciencedirect.com), but the blank page issue still exists. Thank you for your attention and assistance.
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All Replies (1)

jbr
jbr
  • Ndị Nkwado 10 Kachasị

Asịsa Ahọpụtara

Works for me.

Trying from sciencedirect.com/journal/alexandria-engineering-journal/vol/152/suppl/C — clicking on the first "Editorial Board" "View PDF" opens the URL similar to your screenshot which generates the access token most likely, and then redirects me to a separate storage location showing the PDF. There is apparently a combination of Cloudflare protections, Amazon access tokens, and referrer value necessary to pass, so consider what "privacy" addons you're using that may interfere with this site.

I'd recommend restarting into Troubleshoot Mode (from Help menu) first, and trying accessing the documents in a new Private Window for good measure.

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