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Can you please help me with corrupted bookmark files?

amoun replied
Emma Balkoski

After several windows problems, I did a clean install with forgetting to sync or backup on my profile and lost a good bit of my bookmarks. However, I managed to retrieve some files, but they seem corrupted and after going through forums and several researches, I am unable to use them. I tried to look at the files and some of them turned to chinese and others have strange symbols in them. Thanks lovely people!

After several windows problems, I did a clean install with forgetting to sync or backup on my profile and lost a good bit of my bookmarks. However, I managed to retrieve some files, but they seem corrupted and after going through forums and several researches, I am unable to use them. I tried to look at the files and some of them turned to chinese and others have strange symbols in them. Thanks lovely people!

All Replies (1)

Hi. Wonder which Linux OS you are using, and can you update it to Fx 154 before you do anything else.

So it looks like you had/have a Windows device too that you tried to import from and you did have a sync option and also didn't make a backup from the Settings > Account.

Do you not have the Windows install anymore, so can't start again ?

Jụọ ajụjụ

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