Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved

Cant Empty Trash

Ernest Youngblood

In my Thunderbird client on my tablet (Android), phone (Android), and laptop (Windows 11) over the last week, it has stopped emptying the Trash folder by clicking "Empty". Also, across these platforms the Trash folder will no remain synced, while it appears other system folders remain synced.

As I have not made any client setting changes (prior to troubleshooting this issue), I must assume a recent background change/app update has occured.

Please advise.

In my Thunderbird client on my tablet (Android), phone (Android), and laptop (Windows 11) over the last week, it has stopped emptying the Trash folder by clicking "Empty". Also, across these platforms the Trash folder will no remain synced, while it appears other system folders remain synced. As I have not made any client setting changes (prior to troubleshooting this issue), I must assume a recent background change/app update has occured. Please advise.

All Replies (1)

Asịsa Ahọpụtara

There's a bug in v21 that stops the empty trash and spam option working. The issue is already fixed in code and made available in Beta v22.0b2 for testing. https://github.com/thunderbird/thunderbird-android/releases/tag/THUNDERBIRD_22_0b2

It'll make it's way to to app stores in due course.

Jụọ ajụjụ

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.