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My folders all say none

Thunderbird for Android Email and messaging
Platform34 replied
Beth Ford
Beth Ford

The options for my folders are all generic

I am using a Gmail account

I have folders

Specific folders

They only option Thunderbird is giving me is none

The options for my folders are all generic I am using a Gmail account I have folders Specific folders They only option Thunderbird is giving me is none
Nseta ihuenyo ndị agbakwunyere

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Platform34
Platform34
  • Ndị Nkwado 25 Kachasị

Is your account setup to connect to gmail using imap or pop3.

IMAP

Has you account successfully signed into gmails server and synchronised. The app downloads gmails imap label / folder list during this process.

A. Check server connection

Navigate to ... 1. Settings > account name > fetching mail > incoming server. 2. Click next

Note any error messages if presented. Complete any sign-in if requested.

B. Refresh the folder list

  1. Press the top left menu button on the message list.
  2. Select your gmail account with folders listed (not unified account).
  3. Tap manage folders (bottom of list).
  4. Tap the three dot menu.
  5. Tap refresh folder list.

Pop3

Pop3 doesn't doesn't have a concept of server side folders. Local folders are not supported by the app, only imap folders.

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