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virus alerts etc

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I clicked on a link in a forum site - pentaxforums.com - that should have pulled up image from a private web site but I think the url has been hijacked, the image didn't appear and instead the browser started pinging alerts. I have run avast anti virus and malwarebytes, these found suspicous malware (trojan, key clone) and rebooted, but these alerts still keep appearing, however I am wondering of the browser alert system itself has been compromised. See screenshots. if I click on one it seems to be trying to go to a suspicious url. any advice appreciated Marcus Brown

I clicked on a link in a forum site - pentaxforums.com - that should have pulled up image from a private web site but I think the url has been hijacked, the image didn't appear and instead the browser started pinging alerts. I have run avast anti virus and malwarebytes, these found suspicous malware (trojan, key clone) and rebooted, but these alerts still keep appearing, however I am wondering of the browser alert system itself has been compromised. See screenshots. if I click on one it seems to be trying to go to a suspicious url. any advice appreciated Marcus Brown
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All Replies (7)

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Update ok I figured to stop the scam alerts by blocking notifications from the dodgy website

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Hi Marcus, have you already closed that tab?

It's possible that your permission to allow sites to show notifications is too permissive, i.e., rather than Firefox asking if you want to allow notifications, it is already allowed. You can go to the Settings page to check:

Settings > Privacy & Security panel > scroll down to Permissions

to the right of Notifications, there is a Settings button. That opens a list of sites with Allow or Block permission, and there is a checkbox at the bottom to ignore site requests to send notifications if you are bothered by requests (there may be an extra icon in the address bar you can use to grant permission in that case).

If you clean up the list here, can you get rid of the unwanted notifications?


It's also possible that this problem is linked to a rogue extension. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • click the Extensions button (puzzle piece) on the toolbar > Manage Extensions
  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. On the right side, find the "Manage Your Extensions" heading.

If there is at least one extension before the next heading -- "Recommended Extensions" -- please continue:

Then cast a critical eye over the list below that heading. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove). For your privacy and security, don't let mystery programs linger here.

Any improvement?

Note: Sometimes extensions can frustrate access to this page. In that case, first restart Firefox in its Troubleshot Mode and then try again. See: Use Troubleshoot Mode in Firefox -- Open, not Refresh.

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You beat me to it.

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really appreciate your reply jscher, but yes I realised that the pop ups were dodgy and a quick google pointed me to block them. It's also recommended to clear browsing history/data right?

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There's no reason to clear your browsing/download history and other data.

If there is a specific site you want to deeply flush from Firefox, you can right-click a history entry for that site and choose Forget About This Site. That should prevent it from being listed as a history suggestion in the future as well as removing any cookies set by that site.

But clearing everything for all sites is overkill.

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Oh wait, if you use Forget About This Site, it will remove the notification block on that site. So, never mind on that one.

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thanks a lot

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