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Add Security Exception - Stocked there - Cannot set up email

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 9 views
  • Nzaghachi ikpeazụ nke christ1

contact754
contact754
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hello; I am trying to install a new email account on Thunderbird. System found configurations by it self and showed up a Add a Security Exception box. Whatever I do, nothing works. I checked and unchecked the "Permanently store this exception" box, clicked "Confirm the Security Exception", nothing works, I am stuck there. I tried to setup manually according to Webador (my email and server host) details info, it does not work either. I have been researching for weeks now... as we have multiple email addresses to deal with, Thunderbird is really valuable. Anyone can help us? Merci,

hello; I am trying to install a new email account on Thunderbird. System found configurations by it self and showed up a Add a Security Exception box. Whatever I do, nothing works. I checked and unchecked the "Permanently store this exception" box, clicked "Confirm the Security Exception", nothing works, I am stuck there. I tried to setup manually according to Webador (my email and server host) details info, it does not work either. I have been researching for weeks now... as we have multiple email addresses to deal with, Thunderbird is really valuable. Anyone can help us? Merci,
Nseta ihuenyo ndị agbakwunyere

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christ1
christ1
  • Top 25 Contributor
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Can you post your Troubleshooting Information? At the top right of the Thunderbird window, click the menu button ≡, then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.

Also, at the exception prompt, click 'View'. That should open a new Certificate Viewer tab. Please post a screenshot with the certificate details.

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