Thunderbird Community Forum

I downloaded Thunderbird into a new computer and there are a lot less emails than on the old computer. I cannot find a setting to download the rest of the emails. Can you please help. Please send me an email telling me if I can download the rest of them.

I have moved my Thunderbird data from drive C:\xxx\Thunderbird to N:\xxx\Thunderbird. The Thunderbird program remains on "C:\Program Files\Mozilla Thunderbird" How do I tell Thunderbird to find its data on the N: drive?

     Thank you,    Art Lieberman

My inbox is now put in alphabetic order thanks to one of the newest updates. I want it at the TOP. Can you fix this? In Thunderbird I now have to manually drag it to the top each morning.

When I open email in outlook my Inbox still appears at the top where it should be.

I hope this can be fixed sooner than later.

If this isn't the right place to post this please provide an email to post to. The website is not user friendly enough to be of any help to me.

Hi, my folders have disappeared, apart from my inbox - including sent, junk, deleted. How do I recover them please? I've tried the suggestions from Google, but nothing works.

Also, as a separate issue, I can't now send or receive emails from my iPhone, but can from my Mac? On my phone, I get a message saying that the server is not responding. I have tried entering my server details but it doesn't work. The message says 'bad certificate format - 9,808'. This happened overnight and I hadn't changed anything. How do I fix this please, in order to send and receive messages on my phone.

Got new internet provider. Old provider has blocked or frozen me out of my prior email account. I need to see my contact list and provide those people with my new address.

I have been using Mozilla Thunderbird for many years on Windows desktop (now Win 11 ver 24H2 for x64 based systems).

In the last week or two Thunderbird has been giving me unwanted reminders for future events on my Google Calendar. (They are Thunderbird reminders, since they disappear when closing Thunderbird). If I try to dismiss them I get an Error Code: Modification failed. Status Code: 2,147,500,037, null Server Replied with 400

Dr google suggestions to get rid of them only apply to iOS or Android, nothing mentions windows. The problem does not occur on my iPhone.

If I just close the reminder windows they reappear in a few minutes.

I uninstalled and reloaded to be sure I had the latest Thunderbird.

Thunderbird stopped working a week ago, and I've wasted HOURS trying to uninstall and reinstall the app in hopes of getting it to work. Best I can do is get it to run, accessing my gmail account, but I'm interrupted repeatedly by screens asking me to choose my gmail account, followed by a screen that asks me to click on a 'give access' button that appears nowhere on the screen. Such a shame that you folks and Google have collaborated in a way that makes a very nice app completely unusable. If you and Google can ever get the access issues resolved, pls advise via email and I make one last attempt to get the app to work: rws.pgh@gmail.com.

The spacing of the Subject column label is inconsistent and apparently not under the control of a user. In the graphic with yellow notations, the leading space for Subject is much larger than any of the other column labels shown.

Also, in the graphic with red notations, the leading space for Subject is even larger; I "applied columns to ... Folder ..." yet both folders are not the same as the leading blank space for the Subject column header is different from the "copy from" folder.

I cannot find anywhere that this is controllable by the user. Please advise on both issues: too much space on the Subject column before the word Subject and the inconsistency of the Apply Columns To feature.

Thank you.

I will preface this with no I do not have a backup - which is my fault. However I did not expect my account to be nuked into oblivion with no explanation.

As per the title, all my emails are gone. My local folders are devoid of anything I can use and am hoping that everything may be on a server somewhere. This is years of emails, important correspondence, bank information, business, etc. The ONLY thing I can think of is when I download the TB app for android and sync'd it using the QR on the desktop version of thunderbird. I then checked stuff the next day and everything was gone barring emails from that day, all folders, everything was gone. Is there no way to recover this?

My correspondents keep getting shuffled and applied to the wrong subject line in the inbox. It was suggested that I right-click on the folder, select "properties" and then "repair." That clears it up, but only for a matter of hours. Plus, any emails that I have open get closed and then I have to find them again.

One person who suggested that I right-click the folder and repair it said if that didn't work, there was a more technical fix. I need it!

Help!

The import function does not work. I exported a Thunderbird profile in its entirety into a zip file that is only 127 megabytes when extracted. When I go to import the Thunderbird profile, I select the ZIP file, import, and it restarts, and nothing happens.

I have tried the method of going to the profile folder, manually copying the files from the extracted profile, and pasting them into the profile folder and overwriting all of the existing files, which will work for a few seconds- it briefly shows all the emails, and then they disappear. The top of the inbox indicates the correct number of emails, but no emails show up in the inbox, and when I restart Thunderbird, everything disappears.

In Thunderbird all of a sudden my sent e-mails are going in to the sent box of ANOTHER e-mail address I have on Thunderbird. I looked at some similar posts and think my settings are correct but obviously not. Please help! Thanks, Adam

Hi... so, when I realized that Thunderbird was not able to access Outlook accounts successfully about two years ago, I was offered the opportunity to try Owl as an add-in, which did a splendid job at the time for accessing my Outlook email and saving it/using it within Thunderbird.

But now it's my understanding that Thunderbird supports Outlook email natively, and I've dumped Owl (including turning it off as an add-on within the software), and I cannot receive emails. I tried resetting the password using the method of "deleting the password from the passwords list so that Thunderbird asks for it the next time", but it continues to check for the email at that address, tells me there isn't anything to download, and won't import the mail. I have to be missing something simple, but I cannot put my finger on it.

I've tried a couple of Reddit methods, also no help. Any ideas?

Thanks!

Okay. So, I changed my email password on my email server, HIS.COM (Heller Information Services, a local email server company in Bethesda, MD.) I am able to access my email on webmail, (which I hate to use), on both my laptop and on my desktop. Yesterday, I could access it on my desktop, but not my laptop. Just now, I was trying to uninstall and install Thunderbird on my laptop and it would keep just rebooting my old non-working program. Then, the worst possible thing happened. By screwing around on my laptop program, I somehow knocked out my desktop Thunderbird, and it no longer works. I am happy to pay for help. I just made a donation. I need someone to call me and walk me through this. I think I changed something that I cannot change back.

You cannot email me. It DOES NOT work

Gerald Weaver [edited phone# from community support forum]

Die Servereinstellung ist: imap.vodafonemail.de

Bei einem zweiten eingebundenen Mailkonto funktioniert Thunderbird einwandfrei.

Ever since one of the recent updates, my new email notification box is showing up on wrong monitor. I have a 2 monitor setup, the notification box is now showing up on the second monitor. I have tried turning the option off and back on but makes no difference.

Server Posteingang IMAP (empfohlen) imap.vodafonemail.de Ports für Posteingang IMAP SSL: 993 / TLS: 143

Server Postausgang SMTP smtp.vodafonemail.de Ports für Postausgang SSL: 465 / TLS: 25 oder 587