Access Denied for commonly used websites
I am now receiving this notice for more and more commonly accessed websites. I get the message if I have https only selected or not selected. Currently receiving for Lowes, Home Depot, American Airlines and more. I can go to a Firefox 135.0.1 browser on a separate desktop accessing the internet through the same router and do not have issues. I suspect I have been upgraded by Mozilla into a less functional browser version for whatever reason that Mozilla does this.
Sample Messages:
American Airlines Access Denied You don't have permission to access "http://www.aa.com/" on this server.
Reference #18.ea382f17.1754673395.2abc2b02
https://errors.edgesuite.net/18.ea382f17.1754673395.2abc2b02
Lowes Access Denied You don't have permission to access "http://www.lowes.com/search?" on this server.
Reference #18.89f8cd17.1754677280.265017bc
https://errors.edgesuite.net/18.89f8cd17.1754677280.265017bc
All Replies (6)
Hi
For American Airlines, try https://www.americanairlines.com
For Lowes, try https://www.lowes.com
I hope that this helps.
Does not matter if I use http or https, the problem remains. The problem started concurrent with imposed update and is gradually getting more prevalent.
Problem resolved via:
Go to waterfox.net download/install the latest version waterfox.
sudo apt remove firefox
Works like firefox used to...
Do you have any add-ons installed in Firefox?
What level of Enhanced Tracking Protection do you have set?
Yes, DuckDuckGo Privacy Essentials. Worked before the upgrade, disabled DuckDuckGo, still did not work. Strict Tracking Protection, reset to default, still did not work after upgrade.
I've been having the same issue fairly regularly for a couple weeks. The request returns 403 and I'm served the same page as the OP with a reference to https://errors.edgesuite.net.
Domains where I've seen this today:
The home pages of websites have always loaded fine, but I encounter errors deeper in the site. On rei.com for example, I cannot load any product pages.
Here's an example URL that doesn't load for me: https://www.rei.com/product/127086/yeti-rambler-tumbler-with-magslider-lid-20-fl-oz
The only "fix" I've found is to open the page in responsive design mode with user-agent "Mozilla/5.0 (Android 15; Mobile; rv:143.0.1) Gecko/143.0.1 Firefox/143.0.1". This works the first time, sometimes, but reloading the page will bring the error back.
What doesn't seem to work:
- Clearing website data.
- Disabling all plugins.
- Adding exceptions to Enhanced Tracking Protection.
- Overriding the user-agent header to something known to work outside of FF.
- Fetching data from affected pages using cURL.
And of course, any website that gives me trouble will load just fine in Chrome ='(
It seems like these sites are using either a CDN or security service by Akamai and that that service has access filtering that is sensitive to Firefox users. So yes, this probably isn't a problem with Firefox. But individual Firefox users aren't having any luck getting Akamai to fix the problem.
FF 143.0.3 on Ubuntu 24.04.
You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.