Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird Email program problem

  • 3
  • 1 nwere nsogbu anwere nsogbu a
  • 21 views
  • Nzaghachi ikpeazụ nke Wayne Mery

more options

The last few days I am unable to send emails as I get an error message which said there is a SMTP error - I have checked it & cannot see what the problem is

I was also unable to receive emails for a day or two but that has now corrected itself

Have used Thunderbird for many years and would like to continue but this problem makes it impossible

I would like to donate but don't want to when this problem exists as it makes it un-useable

Any help much appreciated............Elizabeth

The last few days I am unable to send emails as I get an error message which said there is a SMTP error - I have checked it & cannot see what the problem is I was also unable to receive emails for a day or two but that has now corrected itself Have used Thunderbird for many years and would like to continue but this problem makes it impossible I would like to donate but don't want to when this problem exists as it makes it un-useable Any help much appreciated............Elizabeth

Asịsa ahọpụtara

At the time you posted there were several problems being reported with optusnet.com.au, and as far as I can tell none of them were problems with Thunderbird.

Have you resolved your issue?

Gụọ azịza a na nghọta 👍 0

All Replies (3)

more options

Have you checked your SMTP settings with those published by your Email provider on their website? What is the reason being given as to why a connection can't be made? btw, help is never offered on the basis of a donation.

Edeziri site na frisée

more options

Frisee, thanks for your reply

It is stating " sending of message failed The message could not be sent because connecting to outgoing server SMTP failed The server may be unavailalble or is resuing SMTP connections Please verify that your outgoing server SMTP settings are correct and try again"

I have done that multiple times with same result - I will try & find my Optusnet web mail provider page

What I meant by donations is that I am constantly being asked to donate to use the Thunderbird free email program (not to receive help) I am happy to donate but not while it is not working properly - this is not the first time this has happened and it is very frustrating

thanks for your suggestion - will look for that now........Elizabeth

more options

Asịsa Ahọpụtara

At the time you posted there were several problems being reported with optusnet.com.au, and as far as I can tell none of them were problems with Thunderbird.

Have you resolved your issue?