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Latest update bricked Firefox

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Latest Firefox update (131.0.3) yielded the attached message and bricked Firefox. DELL Laptop Windows 10 Ultimate 32GB memory

Latest Firefox update (131.0.3) yielded the attached message and bricked Firefox. DELL Laptop Windows 10 Ultimate 32GB memory
Nseta ihuenyo ndị agbakwunyere

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Install Firefox again with a full installer. You shouldn't lose any data.

The full offline setup for Windows can be downloaded from https://www.mozilla.org/firefox/all/#product-desktop-release as downloading Firefox for Windows from mozilla.org may serve you the small online stub installer.

An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder.

This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to reinstall Firefox and possibly remove the Firefox program folder to ensure that all files are replaced.

You may have to disable security software temporarily in case the problem persists.

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Hey UriB,

This is a known issue caused by a corrupted installation after a failed update. The workaround is to uninstall and then re-install Firefox to fix this issue (as TyDraniu noted above) while our team is working on a more permanent fix.

Sorry about the inconvenience!

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