Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Windows Firefox won't sync with Android and vice versa no matter what

  • 5
  • 2
  • 120 views
  • Nzaghachi ikpeazụ nke Michele

more options

The title pretty much sums it up. I even tried drastic measures such as logging out then completely uninstalling Firefox and removing any leftover data on both platforms. After reinstalling and connecting to the Firefox account they will sync with previous data but any new data I add on Windows won't show up on Android and vice versa. I also obviously tried forcing a sync manually... I really wish I didn't have to switch to another password manager any help would be greatly appreciated! :)

The title pretty much sums it up. I even tried drastic measures such as logging out then completely uninstalling Firefox and removing any leftover data on both platforms. After reinstalling and connecting to the Firefox account they will sync with previous data but any new data I add on Windows won't show up on Android and vice versa. I also obviously tried forcing a sync manually... I really wish I didn't have to switch to another password manager any help would be greatly appreciated! :)

Asịsa ahọpụtara

What worked in the end was logging out of both devices, uninstalling and removing all leftover data then reinstalling and syncing Firefox on Android first and Windows second. I don't know why this worked and correlation doesn't always imply causation but now data syncs exactly as before. Thank you for the suggestions!

Gụọ azịza a na nghọta 👍 1

All Replies (5)

more options

How long did you let it stay synced? It could take some time for the sync to first sync the data.

more options

I will try modifying a stored login, press sync and wait an hour or two since I didn't try that after I did the fresh installs. It definitely didn't work regardless of time before. I remember changing a password and it didn't sync on Android even after a week.

Edeziri site na GoldenSW

more options

GoldenSW said

I remember changing a password and it didn't sync on Android even after a week.

Did you do this?! https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it

more options

Asịsa Ahọpụtara

What worked in the end was logging out of both devices, uninstalling and removing all leftover data then reinstalling and syncing Firefox on Android first and Windows second. I don't know why this worked and correlation doesn't always imply causation but now data syncs exactly as before. Thank you for the suggestions!

Edeziri site na GoldenSW

more options

Hi, Having same problem as Golden SW: unable to sync Windows 11 and android 13. It should NOT be this hard!! @mozilla twitter.com. This becomes super tiring. I have used mozilla Firefox since its inception, and l swear it's harder to use..

What is meant by 'left over' data? Thx for any info.

Mishu