Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Delete Firefox account without email access

  • 3
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke Paul

more options

I'd like to permanently delete an account that was set up on a former employers email address (email which I can no longer access). Unfortunately I have no secondary email address recorded in the account and all the options on my account page require that I authorise any changes from the email account which I can no longer access.

Is it possible to delete the account?

I'd like to permanently delete an account that was set up on a former employers email address (email which I can no longer access). Unfortunately I have no secondary email address recorded in the account and all the options on my account page require that I authorise any changes from the email account which I can no longer access. Is it possible to delete the account?

Asịsa ahọpụtara

No problem, just sorry we cannot do more to help in this instance.

Gụọ azịza a na nghọta 👍 0

All Replies (3)

more options

Hi

It will not be possible to delete the account without you having access to the email address.

more options

Thanks ever so much for the quick reply Seburo. I was afraid that woud be the case.

/Paul

more options

Asịsa Ahọpụtara

No problem, just sorry we cannot do more to help in this instance.