Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Emechiri ma chekwaa usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.
Locked Echekwara

lost all saved passwords

Firefox Installation and updates
jscher2000 -... replied
JDR
JDR

At mozillas suggestion I downloaded the new thing from firefox to speed up . The down load totally erased all my passwords. I posted this question before. Now I'm asking again. Please help I am dead in the water.

At mozillas suggestion I downloaded the new thing from firefox to speed up . The down load totally erased all my passwords. I posted this question before. Now I'm asking again. Please help I am dead in the water.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

You've gotten some replies to your earlier post, so let's continue over there: https://support.mozilla.org/questions/1323616