Why can i suddenly no longer play videos using links in my email?
For some reason when i click on the links in my email that take me to videos to watch, they will no longer play when i click on the "play" icon. This problem just started today. I've got a Mac Mini OS 10.7.5 and Firefox is my browser. Don't have any problem viewing Youtube videos. Any thoughts?
Thanks for your help!
All Replies (2)
When you try to play these videos, is there any dialogue or action that is done following your click? Such as an error message or pop-up message. Do these email videos have a specific file type?
Take a look here to confirm your settings on certain types: about:preferences#content DRM Content
What are the values of the autoplay pref(s)?
- media.autoplay.enabled
You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.
You can reset user set (bold) pref(s) on the about:config page via the right-click context menu to the default value