Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

I cannot upgrade from 50.0 to 50.0.2

  • 5
  • 10
  • 260 views
  • Nzaghachi ikpeazụ nke gwilki
  • Asara ya

gwilki
gwilki

When I go to "help", "about Firefox", it shows that I am running version 50.0. when I click "check for updates", it returns "update to 50.0.2". Clicking that shows that it is downloading that version. When the download it complete, I click "restart Firefox to install update". Firefox closes and restarts, but checking "about firefox" shows that I am still running 50.0. I can click "check for updates" again and it shows that 50.0.2 is available for download.

I am running windows 7 64bit.

When I go to "help", "about Firefox", it shows that I am running version 50.0. when I click "check for updates", it returns "update to 50.0.2". Clicking that shows that it is downloading that version. When the download it complete, I click "restart Firefox to install update". Firefox closes and restarts, but checking "about firefox" shows that I am still running 50.0. I can click "check for updates" again and it shows that 50.0.2 is available for download. I am running windows 7 64bit.

Asịsa ahọpụtara

I got the update to work. I re-started in safe mode, then tried the update. It did go to 50.0.2. I am back in normal mode now and it shows that i am running the newest version.

Gụọ azịza a na nghọta 👍 3

All Replies (5)

ideato
ideato

Hello gwilki, please check what version do you have if you type in address bar

  • about:

thank you

gwilki
gwilki Jụọ onye nwe ya ajụjụ

50.0, Ideato.

Grant

gwilki
gwilki Jụọ onye nwe ya ajụjụ

Asịsa Ahọpụtara

I got the update to work. I re-started in safe mode, then tried the update. It did go to 50.0.2. I am back in normal mode now and it shows that i am running the newest version.

FredMcD
FredMcD

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

gwilki
gwilki Jụọ onye nwe ya ajụjụ

Tks, Fred. Done.

g