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I use a toolbar that is not completely compatible with Firerfox 4. How do I change back to the previous version?

careyrob

The toolbar has a feature that allows me to right-click on certain items and select an option that pulls up a window with information from the companies internal website.

It works flawlessly with the previous version.

The toolbar has a feature that allows me to right-click on certain items and select an option that pulls up a window with information from the companies internal website. It works flawlessly with the previous version.

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To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles