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No new mail is waiting but a notification is showing

ellie5

Although my inbox has only read mail in it, a notification is constantly showing.

Although my inbox has only read mail in it, a notification is constantly showing.
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The app doesn't show unread email counts on the launcher icon.

The 1 is indicating a TB notification is present. Depending on your Android version, you can choose to show this as a dot, a number, or disable it.

The reason it's displaying is likely because you either have the push service enabled, or the app is currently synchronising your emails. The Push service required a permanent silent notification to be displayed while running in the background.

If you want a count of unread email on your home screen, the app provides a 1x1 widget for that purpose.

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