📣 Help shape Firefox by joining our Test Days event on July 21–27 to test the Firefox Semantic History Search in Firefox Beta 142

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Adding a new POP mail account

Ambience Fires And Solar
Ambience Fires And Solar
more options

Hello. I have a strange problem. I have the latest Beta version with an IMAP account running fine. I need to add a second POP account. When I go through the motions of New Account > Email, the 'Account Hub' box appears were I can enter the name of the account and the email address. When I click Continue, I get two green ticks and it says Looking Up Configuration then it changes to a spinning blue circle. This stays like this indefinitely. I click the escape key to close the window.

Then if I go back to the New Account > Email procedure, it takes me back to the same box with the spinning blue circle and I can't start the process again. I have to restart Thunderbird to try again, but it still won't work. I have tried starting in Troubleshooting mode and disabling add ons but like the blue circle I am going in circles.

I have two computers and on the other one I have the original Release version. This adds the second POP account with no problem.

I am on Windows 11. Can anyone suggest something to try?

Hello. I have a strange problem. I have the latest Beta version with an IMAP account running fine. I need to add a second POP account. When I go through the motions of New Account > Email, the 'Account Hub' box appears were I can enter the name of the account and the email address. When I click Continue, I get two green ticks and it says Looking Up Configuration then it changes to a spinning blue circle. This stays like this indefinitely. I click the escape key to close the window. Then if I go back to the New Account > Email procedure, it takes me back to the same box with the spinning blue circle and I can't start the process again. I have to restart Thunderbird to try again, but it still won't work. I have tried starting in Troubleshooting mode and disabling add ons but like the blue circle I am going in circles. I have two computers and on the other one I have the original Release version. This adds the second POP account with no problem. I am on Windows 11. Can anyone suggest something to try?

Semua Balasan (1)

Ambience Fires And Solar
Ambience Fires And Solar Pemilik pertanyaan
more options

Ok - so after 2 mins talking to ChatGPT I have solved the problem.

It started with: Since the wizard is stuck and won't allow manual entry, you can add a POP account manually via the config editor: ⚠️ Advanced users only — but works well. Open Thunderbird Beta Go to Tools > Settings > General > Config Editor (at the bottom)

etc.

But when I went to Settings > General, I saw 'The Account Hub' (EXPERIMENTAL) was there with the tick box selected - - Create accounts in the new Account Hub 

  Experimental new mail account creation flow

So I unticked, and went through to add a new mail account again and this time it flew through with no issues! So Feedback to whoever has developed The Account Hub - IT DOESNT WORK!

Membantu?

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.