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Wont keep sig when I close Thunderbird

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  • 1 memiliki masalah ini
  • 13 kunjungan
  • Balasan terakhir oleh Toad-Hall

michael759
michael759
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Hi, I used a text sig for ages in Thunderbird and it worked ok. I now have one with some images that I have saved as a sig file that I made in Thunderbird and when I choose to use it, then it works fine. problem is whenever I close TB and re-open it then its gone back to using the old text sig and I have to set it up each time to use the new sig file?

Is there anyway I can fix this, its driving me crazy....

Many thanks

Hi, I used a text sig for ages in Thunderbird and it worked ok. I now have one with some images that I have saved as a sig file that I made in Thunderbird and when I choose to use it, then it works fine. problem is whenever I close TB and re-open it then its gone back to using the old text sig and I have to set it up each time to use the new sig file? Is there anyway I can fix this, its driving me crazy.... Many thanks

Semua Balasan (2)

david
david
  • Top 10 Contributor
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Something is preventing thunderbird from updating settings when closing down. This might be a vpn or antivirus, or even that the prefs.js file in the profile is read-only. I have no idea what is causing that for your computer.

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Toad-Hall
Toad-Hall
  • Top 25 Contributor
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re : I have saved as a sig file

Where is that sig file located eg: on computer in 'Documents' in a folder called 'TB Signatures' ? Is the file saved as a html file ?

Check your 'prefs.js' file location. Exit Thunderbird now if it's running.

  • In windows search type : %Appdata%
  • Select : %Appdata% file folder
  • Select : 'Roaming' folder
  • Select : 'Thunderbird' folder
  • Select 'Profiles' folder to see profile name folder
  • Select 'profile name' folder to see contents

In 'View' - Make sure you have selected the option 'File name extensions'. Look for 'prefs.js' Do you also see a load of 'prefs' files but they have a number eg: prefs-1.js ?

Please post an image which shows all the prefs files ?

Check the 'prefs.js' file

  • Right click on 'prefs.js' file and select 'Properties'
  • On 'General' tab
  • At the bottom 'Attributes' - Is the 'Read-only' checkbox selected ?
  • If yes, please uncheck that option and click on 'Apply' then click on 'OK'

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