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Unable to send or receive emails

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  • Balasan terakhir oleh Toad-Hall

pam36
pam36
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Since the 8 of aug 2022 I have been unable to access one of my emails account. Con not receive or send emails. Gmail working fine. thanks Pam

Since the 8 of aug 2022 I have been unable to access one of my emails account. Con not receive or send emails. Gmail working fine. thanks Pam

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Matt
Matt
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do you see an error message? What mail provider? What domain is the email address linked to? ie Verizon email address on AOL would be AOL as provider (or yahoo) and the domain would be verizon.

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pam36
pam36 Pemilik pertanyaan
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Hi Matt thanks for questions

I was seeing a certificate question? but kept rejecting it as not sure what to do with it. Pam@pamwright.com.au ... have contacted hosting and can get email online, fine there. Just not coming to thunderbird. Pam

Toad-Hall
Toad-Hall
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re :I was seeing a certificate question? but kept rejecting it as not sure what to do with it.

Sounds like maybe your Anti-Virus did not like the certificate - was there an 'add exemption' button to allow it ?

Not sure what Anti-Virus you are using but try set AV not to filter Tbird for SSL.